Terms of Use

1. Introduction

Welcome to RentPasa. These Terms of Use ("Terms") govern your use of the RentPasa platform, website, and services (collectively, the "Service") operated by RentPasa Inc., a Delaware corporation ("RentPasa," "we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

RentPasa is a rental property platform that connects property owners, landlords, and property managers ("Hosts") with individuals seeking rental accommodations ("Guests"). Our Service includes:

• Property listing and discovery services
• Communication tools between Hosts and Guests
• Payment processing and escrow services
• User verification and background screening
• Dispute resolution assistance

Important: RentPasa acts as an intermediary platform. We do not own, manage, or control any properties listed on our Service.

3. User Accounts and Registration

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure
• Accept responsibility for all activities under your account
• Be at least 18 years old to create an account

You may not create multiple accounts or transfer your account to another person.

4. Host Responsibilities

As a Host, you represent and warrant that:

• You have the legal right to list and rent the property
• All property information is accurate and up-to-date
• Your property complies with all applicable laws and regulations
• You have obtained necessary permits, licenses, and insurance
• You will maintain the property in safe and habitable condition
• You will honor all confirmed bookings and agreements

Disclaimer: RentPasa does not verify property ownership, compliance with local regulations, or the accuracy of property listings.

5. Guest Responsibilities

As a Guest, you agree to:

• Provide accurate personal information for verification
• Respect the property and follow Host rules
• Pay all agreed-upon fees and deposits
• Report any property issues promptly
• Comply with all applicable laws and regulations
• Not use the property for illegal activities

6. Payment and Fees

RentPasa charges service fees for using our platform. All fees are clearly disclosed before booking confirmation. You agree to:

• Pay all fees in full and on time
• Provide valid payment information
• Authorize RentPasa to process payments
• Accept that fees are non-refundable unless otherwise stated

Payment Processing: Payments are processed through third-party payment processors. RentPasa is not responsible for payment processing errors or delays.

7. Dispute Resolution

RentPasa provides dispute resolution services, but we are not responsible for resolving all disputes. You agree to:

• Attempt to resolve disputes directly with the other party first
• Use RentPasa's dispute resolution process when available
• Accept RentPasa's decisions as final in matters we choose to mediate
• Not hold RentPasa liable for disputes between users

8. Prohibited Activities

You may not use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Post false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our Service
• Use the Service for commercial purposes without authorization

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

10. Intellectual Property

The Service and its original content, features, and functionality are owned by RentPasa Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit to our Service, but you grant RentPasa a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENTPASA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

RentPasa's total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to RentPasa in the twelve (12) months preceding the claim.

Important Disclaimers:

• RentPasa does not guarantee the accuracy of property listings
• We do not verify user identities or backgrounds
• We are not responsible for property conditions or safety
• We do not guarantee the availability of properties
• We are not liable for disputes between Hosts and Guests

12. Indemnification

You agree to defend, indemnify, and hold harmless RentPasa Inc., its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any disputes with other users
• Your violation of applicable laws or regulations

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Delaware, and you consent to the personal jurisdiction of such courts.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.